Northwest Minnesota Hospitality Conference
Monday, November 10, 1997
9 a.m. to 3 p.m.
Northland Inn, Crookston, Minnesota

A conference for anyone interested or involved in the hospitality business:

 

Cafe and restaurant proprietors and their staffs

Resort owners and staffs

Caterers and others in the food service industry

Chambers of commerce and other community leaders
Exhibitors are invited to show and tell new food products. Call Joan
at 218-281-8683 if you'd like to reserve an exhibit space and time.

Conference.....Welcome
Barbara J. Muesing, University Outreach

Keynote Address: "The Disney Approach to Quality Service"
Keynote Speaker: Toni Smith
The Disney folks conduct a school for hospitality, and Toni is one of their graduates.
She'll share Disney secrets as she's learned to apply them to the hospitality industry in
the small communities of southeast Minnesota.

Lunch Program: The Internet as a Promotion Tool
You'll see how the internet can be used to promote your business or community.
UMC students will show and tell web home page projects for small cafes and
businesses in northwest Minnesota.

Concluding Seminar: Wine Tasting
This seminar will be taught by UMC faculty.

Workshop Topics.....

Your Opportunities in Agri-Tourism
Minnesota Department of Agriculture ideas for rural communities to attract tourists. You'll learn how to make agriculture a tourist attraction.

Packaging Your Community Assets to Attract Visitors
Learn how cooperating can maximize even small investments in promotion.

Managing Your Business for Success
Learn about budgeting tools, customer service, and menu planning from the faculty of UMC's Hotel Restaurant Program.

Legislation Affecting Beverage Service
Dave Burris, General Manager of th3e Best Western in Thief River Falls will teach this workshop as a representative of the Minnesota Licensed Beverage Association. Dave has presented his workshop for many audiences, and he is well respected for his knowledge and experience in the hospitality business.

Developing a Home Page on the Internet
During this workshop, you'll see examples of small business home pages, and learn how to design and develop a home page to advertise your business on the Internet. Also included will be information about resources available to help you get your own homepage.

Registration:
$10.00 or $5.00 per person for 3 or more from a business or organization.

You may also receive half a college credit by attending the general session, three workshops, submitting a written report, and paying $50.00 tuition

To preregister and request more information call Joan Reitmeier at: 218-281-8683
or contact the UMC Office of Continuing Education and Outreach via e-mail

Sponsored by:
Minnesota Extension Service
University of Minnesota, Crookston
University Tourism Office
Minnesota Office of Tourism
Crookston Chamber of Commerce
Thief River Falls Chamber of Commerce

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